8 Reasons You Need Oracle Medical Transcriptions

1.     All U.S. Work Force:   Did you know Oracle Transcription is one of the last survivors of U.S. transcription companies that do not ship any of its work overseas?  All other companies that we have seen have been purchased by huge consortiums and most of their work is shipped overseas.  Oracle Transcription has never shipped any of its work overseas.
 
2.     Pricing:   Despite popular belief, you CAN keep all of the work in the U.S. and remain competitively priced.  Through Oracle Transcription’s successful business model, Oracle Transcription has not only been able to match overseas pricing but in many cases beat it.
 
3.     Accuracy and TATs:   Oracle Transcription has one of the best accuracy rates and TATs in the business.  Oracle Transcription has been able to sustain an accuracy rate above 98.6% for over the last six (6) years.  In a recent study, Oracle Transcription ’s turnaround times for any report NEVER exceeded ten (10) hours.   We owe that to our dedicated staff.  Most of Oracle Transcription ’s staff has been with the company for over ten (10) years.  The Quality Assurance department consists of talent that averages fourteen plus (14+)  years of experience in the industry.
 
4.     Live Customer Service around the Clock:   Remember how nice it used to be to get a real person answering the phone instead of leaving voice mails?  Just as much as we enjoy reaching a real person when we call, we believe our customers do too.  That’s why outstanding customer service is important to us.  It starts when you first call us.  We have a dedicated person answering the phone, 24/7/365, no matter what your reason for the call is, Oracle Transcription is ready for you.  Our dedicated customer service team addresses any issues or concerns you may have, professionally and efficiently.  Lastly, and maybe more importantly, every customer has around the clock access to Oracle Transcription’s President, John DiSalvatore, via his cell phone that is never turned off.  It gets absolutely no better than that.
 
5.     Technology and Security:   Oracle Transcription’s technology is as high-tech and rock solid as it gets.  Oracle Transcription’s operating platform is completely web-based, all communication is encrypted using 169-bit triple DES, and backed up safely.  Over the last three (3) years, there has experienced zero down time (other than for scheduled maintenance).   Oracle Transcription can interface with virtually any EMR.  You tell Oracle Transcription what your needs are and our job is to get it done the way you want it.  Oracle Transcription’s staff is organized and professional in getting new accounts up and dictating within a record 72 hours!
 
6.     Live Demo:   No problem.  Oracle Transcription has a no obligation live demo of exactly what you will receive after you come on board.  This is your opportunity to receive answers to any and all of your questions about the entire outsourcing process to Oracle Transcription.
 
7.     Trial period:   Do you want to try Oracle Transcription before you obligate yourself to a contract?  No problem.  Oracle Transcription offers a no obligation trial period with no strings attached.  We guarantee that you will like what you see.
 
8.     Customer Retention:   A company’s customer retention rate is one of the best ways to effectively measure customer satisfaction.  Our consistently excellent customer retention record has allowed Oracle Transcription to be financially sound, without debt and the owner of the entire building we occupy.  At Oracle Transcription, we understand that the reason we are here is because of you!  It is with that humble recognition in mind, that allows us to continually invest in and improve our state of-the art technology, employ the most experienced U.S. transcriptionists, hire the brightest talent, offer the best customer service, and suggest generous trial periods … all at the very best price possible in order to retain you as a valued customer for years to come.  Oracle Transcription has the best retention rate in the country, and we are proud to say that many of our original customers still remain with us since 1994.  On average, Oracle Transcription’s customer retention rate is 8.6 years.  We challenge any other competitors to consistently match our record!

Contact us today toll free at (800) 983-3581 or by using the button below for pricing quotes, personalized demos, free trials, transcription consultations and additional information about our 100% HIPAA compliant medical transcription and digital dictation services.